1. Eligibility for Returns

• Returns may be requested within 2 days from the date of delivery.
• Items must be unused, undamaged, and in the same condition as delivered.
• Products must be returned in their original packaging with all accessories, manuals, seals, and proof of purchase.

2. Inspection & Approval of Returns

• All returned items are subject to inspection by our team.
• A return will only be approved if we confirm that the product is in the same condition as it was at the time of delivery.
• We reserve the right to reject returns that show signs of use, damage, tampering, or missing components.

3. Non-Returnable Items

Unless required by law, the following items may not be eligible for return:

• Perishable goods
• Personal hygiene items once opened
• Software, digital products, or downloads
• Items damaged due to misuse or unauthorized repairs

4. Refunds

• Refunds will only be issued after a return has been inspected and approved.
• Approved refunds will be processed using the original payment method.
• Refund processing times may vary depending on the payment provider but will be completed within a reasonable period.

5. Exchanges

• Exchanges may be offered for defective or damaged items, subject to availability.
• Exchange requests are subject to the same inspection and approval process.

6. Return Shipping

• Customers are responsible for return shipping costs unless the item was defective or incorrect.
• We recommend using a trackable delivery service for returns.

7. Defective or Incorrect Items

• If you receive a defective or incorrect item, notify us within 2 days of delivery.
• We may request photos or videos to assist with verification before approving a return or exchange.