1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, delivery address, and billing details.
• Account Information: Login credentials and order history.
• Payment Information: Payment confirmation details (we do not store full card or mobile money PIN information).
• Technical Information: IP address, browser type, device information, and website usage data.

2. How We Use Your Information

We use your information to:

• Process and deliver orders
• Communicate with you about orders, deliveries, and customer support
• Improve our website, products, and services
• Prevent fraud and unauthorized transactions
• Comply with legal and regulatory obligations in Ghana

3. Sharing of Information

We may share your information with:

• Delivery and logistics partners
• Payment service providers
• IT and hosting service providers
• Government or regulatory authorities where required by law

We do not sell or rent your personal information to third parties.

4. Data Protection & Security

• We implement reasonable technical and organizational measures to protect your personal data.
• Access to personal information is restricted to authorized personnel only.
• While we take reasonable steps to protect your data, no system is completely secure.

5. Cookies & Tracking Technologies

• We use essential cookies to maintain user sessions, secure CSRF protection, and support core platform features.
• These technologies help keep your authentication state secure and remember your storefront preferences (such as shopping cart and wishlist choices) between visits.
• You may configure your browser to block or alert you about these cookies, but some parts of the site may not function properly if they are disabled.

6. Your Rights

Under Ghana's Data Protection Act, you have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your personal data (subject to legal requirements)
• Withdraw consent where applicable

Requests can be made by contacting us using the details below.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised date.